FAQ
Orders
Where is my order?
Track your order anytime by entering your Track & Trace number here.
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. Or you can find the size guide here: Size guide.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
Shipping
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Any import duties are for your own expense.
Returns & Exchanges
We aim to make returns and exchanges as seamless as possible. Whether you need a different size or want to return a product, we’re here to help. Simply follow our easy process to get started.
How do I initiate a return or exchange?
To start a return or exchange, visit our returns page and follow the step-by-step instructions. You’ll need your order number and the email address used for your purchase.
How long does it take to process a return?
Once we receive your returned item, it typically takes 5–7 business days to process the refund or ship your exchange. You’ll be notified via email once the process is complete.
Get in touch
Didn’t find what you’re looking for? Ask us directly — we’re here to help!
