Shipping Policy – Bibienne Jewels

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a shipping confirmation with tracking once your order has been dispatched.


2. Delivery Times

  • Netherlands: 1–3 business days

  • Europe: 3–7 business days

  • International: 7–14 business days

Delivery times are estimates and may vary depending on destination and carrier delays.


3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery location. Free shipping may apply for orders above a specified amount (if stated).


4. Customs and Duties

International shipments may be subject to customs fees, import taxes, or duties. These are the responsibility of the customer.


5. Lost or Delayed Packages

We are not responsible for delays or losses caused by shipping carriers.
If your package appears lost, please contact info@bibienne.com, and we will assist you in tracking it.


6. Contact

Bibienne Jewels
info@bibienne.com
Kranenburgweg 131, 2583 ER Den Haag, The Netherlands
KVK: 95057560
VAT: NL866983430B01