Privacy Policy – Bibienne Jewels

1. Introduction

Bibienne Jewels (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.bibienne.com.

By using our website, you agree to the practices described in this policy, in accordance with the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal data:

  • Contact information: name, email address, phone number, and shipping/billing address

  • Order details: products purchased, payment information, and transaction history

  • Website usage: IP address, browser type, and browsing behavior collected via cookies or analytics

3. How We Use Your Information

Your data may be used to:

  • Process and deliver your orders

  • Communicate order updates or support messages

  • Send marketing communications (only with your consent)

  • Improve our website and customer experience

  • Fulfill legal, accounting, and tax obligations

4. Data Sharing

We share information only with trusted third parties necessary to operate our business, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping providers (PostNL, DHL, etc.)

  • Email marketing platforms (Mailchimp)

  • Advertising tools (Meta Ads, Google Analytics)

All partners comply with EU data protection regulations.

5. Cookies

Our website uses cookies to improve your experience, analyze site traffic, and personalize content or ads.
You can read more in our Cookie Policy.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements (for example, 7 years for tax records).

7. Your Rights

Under GDPR, you have the right to:

  • Access and receive a copy of your data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Withdraw consent for marketing

  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise your rights, contact info@bibienne.com.

8. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

9. Contact Information

Bibienne Jewels
Kranenburgweg 131, 2583 ER Den Haag, The Netherlands
Email: info@bibienne.com
KVK: 95057560
VAT: NL866983430B01